PAYMENT VIA PAYPAL - and how long it takes for the license.

rdklein

I often get file cases because the license is not sent within minutes , yesterday for example a request was send at Saturday 11h30pm -- I have to MANUALLY fill out the license, and usually not at the office at 11h30pm saturday, On the homepage I wrote it might take 1-2 working days, I get an email form paypal if payment is done, then of course I have to read it (during daytime usually)

filing a case to PAYPAL is not very nice, if you dont get the license, just write a email to me (can also take 1-2 days if I am not in the office !!!). file case costz additional work to prove the sent otu or just to refund because it costs me much time -- many ask why POC is not developed further, --- !! I also have to get some positive feedback on POC to motivate me again.

Why I dont make it automatically, this is the reverse problem, often there are wrong emails, or license bounce back ! Then I have work to find out why etc. same problem in the sum -- we tried this in teh past.

Also WROGN Email the last was a changed email, even the customer didnt get PAYPAL responses, Then he payed 3 times, I always refunded (which cost ME money), -- and then research even wite a postal letter to find out what happend. -- cost a multiple of the value of the license !

Christian Todt · Posted: Sun Jan 29, 2023 9:59 pm Post subject:

I am sorry to hear of such problems and distress.

I can not really understand why people can't wait a bit.
A little patience goes a long way.

I think things were definetly more relaxed, when I got my license in 2003.
Probably those folks who act like this do not have a view into the forum.

If they do:
Please relax guys!
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rdklein · Posted: Sat Mar 30, 2024 8:17 am Post subject:

Hi,
currently please wait a little bit for licenses, due the the license server problems we had, server moved to a new provider, but not all functions work.
meantiem I will send a koind of generic license .

rdklein · Posted: Sun Apr 28, 2024 6:40 am Post subject:

Servers have been moved to Hetzner, works again, still may need around 4-5AT to collect the requests and then fill out at one date.
If you need it urgently you can write a small note I will handle this then ASAP.